Roymarty Shipping Information
Fast, Reliable, and Secure Shipping – Delivering Fashion to Your Doorstep!
At Roymarty, we are committed to ensuring that your shopping experience is seamless, stress-free, and efficient. We understand the importance of timely delivery, especially when it comes to fashion, and we work hard to get your orders to you as quickly as possible.
We offer fast and reliable shipping across Nigeria, with special express delivery services within Lagos. Whether you’re shopping for the latest trends, everyday essentials, or a special occasion, you can count on us to deliver promptly and securely.
1. Shipping Destinations
Roymarty currently ships to all states across Nigeria, ensuring that no matter where you are, you can enjoy our fashionable collections.
- Lagos: Enjoy express delivery within 24 hours.
- Other locations in Nigeria: Orders are delivered within 3-5 business days.
- Remote Areas: Some locations may experience slight delays due to logistics challenges, but we work with the best couriers to ensure your package arrives as quickly as possible.
2. Shipping Options & Delivery Timeframes
We offer different shipping methods to suit your needs:
✔ Express Delivery (Lagos Only) – 24 Hours
- Orders placed before 12 PM will be delivered same day.
- Orders placed after 12 PM will be delivered the next business day.
- This service is available Monday to Saturday (excluding public holidays).
✔ Standard Delivery (Nationwide) – 3-5 Business Days
- Available for customers outside Lagos.
- Delivery time varies based on location.
- Some locations may experience minor delays due to logistics factors.
✔ Premium Delivery (Priority Shipping) – 1-3 Business Days
- Available for select major cities in Nigeria.
- Faster than standard delivery, ensuring you receive your package sooner.
Note:
- Business days exclude weekends and public holidays.
- Delivery times may be affected by factors such as weather, road conditions, or high-demand periods like sales and holidays.
3. Order Processing & Dispatch
At Roymarty, we aim to process all orders quickly and efficiently. Here’s how it works:
✔ Order Confirmation: Once you place an order, you will receive a confirmation email or SMS with your order details.
✔ Processing Time: Orders are processed within 24 hours (except on Sundays and public holidays).
✔ Dispatch & Shipping: After processing, your order will be handed over to our trusted logistics partners for delivery.
✔ Tracking Details: Once your order is shipped, you will receive tracking details via email or SMS, so you can monitor your package’s journey.
4. Shipping Fees & Charges
Our shipping fees are affordable and competitive, ensuring you get value for your money.
📌 Lagos Express Delivery (24 hours): Starting from ₦2,000
📌 Standard Nationwide Delivery (3-5 days): Starting from ₦2,500 (varies by location)
📌 Premium Delivery (1-3 days): Starting from ₦3,500
Note:
- Shipping fees will be calculated at checkout based on your delivery location.
- Orders above a certain amount may qualify for free shipping promotions (check our website for current offers).
- Express and premium delivery options may have higher charges based on urgency and location.
5. How to Track Your Order
Tracking your order is easy and convenient.
✔ Once your order is shipped, you will receive an email or SMS with your tracking details.
✔ You can also check the Order Tracking Page on our website by entering your Order ID and email.
✔ If you need assistance, our customer support team is available to help.
6. Delivery Policy & Important Notes
- Ensure Accurate Address: To avoid delays, double-check your delivery address before placing an order.
- Failed Deliveries: If our courier is unable to deliver due to an incorrect address or unavailability, re-delivery may attract additional charges.
- Pick-up Option: In select locations, we may offer pick-up points for convenience.
- Delivery Delays: While we strive to meet our estimated delivery times, delays due to weather, logistics challenges, or public holidays may occur. We appreciate your patience.
7. International Shipping (Coming Soon!)
We are working on expanding our services to ship internationally, so customers outside Nigeria can also shop with us. Stay tuned for updates!
8. Customer Support & Help
We are here to assist you with any shipping inquiries.
📧 Email:Royalmartycollection@gmail.com
📞 Phone:+234 8132969872
🌐 Live Chat: Available on our website
📅 Support Hours: Monday – Friday, 9 AM – 6 PM (GMT)
If you have any questions about your order’s delivery, feel free to contact us. We are always happy to help!
9. Why Choose Roymarty for Your Fashion Needs?
✔ Fast & Reliable Shipping – Enjoy quick delivery times with real-time tracking.
✔ Affordable Shipping Rates – Get the best value for shipping costs.
✔ Hassle-Free Shopping Experience – Shop confidently, knowing your order is in good hands.
✔ Secure Payment & Trusted Couriers – We work with the best logistics partners to ensure safe and timely deliveries.
Thank you for shopping with Roymarty – your ultimate destination for trendy and stylish fashion! We look forward to delivering the best fashion items right to your doorstep. 🚀✨